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"Thanks very much for your outstanding support... I must say that we have worked with many consultants in the past - you are the first that proactively provides support. What a refreshing idea!!" - Chris Meyer, CIO, Color Art Integrated Interiors, Inc. |
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Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes along with native Microsoft Office Outlook integration, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution. Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Dynamics CRM Accelerators Accelerators are add-on modules that deliver extended capability to Microsoft Dynamics CRM 4.0. Analytics Extends business intelligence for Microsoft Dynamics CRM by delivering sales, service and operations dashboards. Event Management New functionality to plan, create, execute, and review events. E-Service Portal A configurable self-service portal for enhanced customer service through Microsoft Dynamics CRM. Enterprise Search Rapidly configure portal views of CRM data within SharePoint (MOSS) and expose this data to MOSS enterprise search. Extended Sales Forecasting Enhanced sales forecasting mechanism for Microsoft Dynamics CRM 4.0. CRM Notifications Newsfeeds (RSS) that allow users to subscribe to CRM “events†relevant to their job role. Business Productivity A collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0 Scribe Insight The Integration Tool of Choice One of the most powerful aspects of Dynamics CRM is the ability to seamlessly integrate it with several ERP packages including Dynamics GP and SL. The tool of choice: Scribe Insight. As a certified Scribe Elite Reseller, Associates Solutions can help you integrate. Scribe Downloads: Scribe Adapter for Dynamics CRM Scribe Adapter for Dynamics GP Scribe Template for Integrating Dynamics GP to CRM
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