Having issues with your Silver Brook HR add-on for Microsoft Dynamics SL 2011? The following issues are some that our clients have recently come across with Silver Brook’s HR add-on for SL 2011 and have now been resolved.
- Having trouble with the Training Requirements Report for SL 2011, including SP1, where not all records are reflected on the report, and it doesn’t seem to matter if a current or a future date is requested?
- Can’t get the Position ID to clear when moving to the next field (Job ID) in the Job History Screen?
- Benefit Enrollment screen creating confusion because deleted records appear on the Silver Brook Benefit Enrollment screen reflected as “Synchronized” (and/or multiple lines for the same benefit) appear in the details? (Resolutions for SL 2011, SL 2011 SP1, all Service Pack and Feature Pack levels of SL 7 & HR feature pack 7B, as well as HR Feature Pack 7A and earlier are available.)
If you are having any of these issues please contact Amy Foster to help guide you through all the fixes.