Let’s begin with the basics…
ERP… Enterprise Resource Planning is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources. Market leaders in ERP software are Microsoft Dynamics GP and Microsoft Dynamics SL.
CRM… Customer Relationship Management is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. A market leader in CRM software is Microsoft Dynamics CRM.
VAR… is a Value Added Reseller. Corporations like Microsoft sell their ERP & CRM software through VARs because they are their authorized partner of expert software resellers, consultants, trainers, and implementers.
ASI… stands for Associates Solutions, Inc. That’s us! We are a certified licensed Microsoft Dynamics VAR. Expert consultants, trainers, and software implementers!
How Associates Solutions got its start
Associates Solutions, Inc. was founded in 1998 by Terrie Johnson and Charley Pogue on the premise that they knew the right way of doing business: achieve customer loyalty through superior customer service. With this as the center focus, Associates Solutions has become a leader in the Midwest for Microsoft Business Solutions. Armed with outstanding employees with passion for what they do, Associates Solutions can focus on customer needs and provide the best solutions for each business.
Associates Solutions, Inc. was started in one of the partners’ basement and has since grown to occupy a 5,500 square foot building in Lenexa, KS (a suburb of Kansas City). Since 1998, Associates Solutions has grown to more than 20 employees, each offering many years of experience in their respective fields. Associates Solutions has Microsoft Gold Comptencies in ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management). Our customer-focused ideals lead Microsoft to ask Associates Solutions to serve as one of 19 members of the Microsoft Business Solutions Partner Advisory Committee in 2004, ensuring that Microsoft Executives would hear first-hand what Associates Solutions customers want out of the software. Associates Solutions has also been a member of the Microsoft President’s Club for the past two years. This honor is given to top performing organizations across the globe. From small beginnings to elite status, ASI’s journey has been made by fantastic customers and a will to do whatever it takes to get the job done right.
Staying on Top
Since its inception, Associates Solutions has been an industry leader in working with the latest Microsoft software releases. Associates Solutions was the first Microsoft partner in the area to receive Microsoft CRM (Customer Relationship Management) certification. As the only Microsoft partner in Kansas City to handle both Dynamics GP (Great Plains) and SL (Solomon), Associates Solutions is able to present to businesses two viable business solutions. Associates Solutions’ focus is customer satisfaction, which is why more than one software package is offered. If you choose to work with Associates Solutions and Microsoft, you will not only be extremely satisfied with the software, but the experience too.